Overview

You can now customize the registration success email for individual events. This feature allows you to modify the sender, subject line, and email body directly within an event's settings, eliminating the need to create a new system-wide template for one-off changes. By personalizing these emails at the event level, you can provide more relevant details and branding for your attendees.

Prerequisites

You must have the following event management and messaging permission in order to edit Event Registration Success emails.

• PERM_MANAGE_EVENTS or PERM_MANAGE_MY_EVENTS
• and either PERM_SEND_MESSAGES or PERM_SEND_EMAIL_ONLY

Instructions

Follow these steps to customize the registration success email for your event:

1. Open the specific event you want to modify.
2. Select the Landing Page tab from the top navigation.
3. Click Edit page to enter the customization mode.
4. Scroll to the Registration success email preview section.
5. Click the Edit (pencil) icon. A modal window opens.
6. (Optional) Select the template from the Template dropdown to use as a starting point.
7. Update the Subject line. You can click the Variables icon to insert dynamic fields like {{eventName}} or {{eventDate}}.
8. Modify the email content using the rich text editor. You can format text, add images, and insert event-specific variables.
9. Click Confirm to view your changes in the preview section.
10. Click Save to finalize the customization for this event.

Note: These changes only apply to the current event. The original base template remains unchanged for other events. If you delete these customizations, the system will revert to the default group or user-level template.