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            Usage - Resource Management

            scheduleLast updated on November 13, 2026

            1. Dataset name

            Usage - Resource Management

            2. Description

            Event-level dataset that records each user activity in Resource Management, with one row per qualifying server request. Each row shows who performed the activity, their role (Program/Project/Resource Manager, Line/Capacity Manager, or Employee), and, where the activity relates to a demand, that demand's business unit, job function, and location country. It is built from customer_views.www_server_log, filtered to Resource Management namespaces, events, and request paths. User display names come from customer_views.employee and demand attributes from customer_views.positions. It is designed to be the primary source for Resource Management adoption and engagement analyses.

            3. Source tables

            • customer_views.www_server_log — base event log; the anchor of the dataset
            • customer_views.employee — resolves user display names, deduplicated to the most recent record per employee email
            • customer_views.positions — provides demand attributes (business unit, job function, location country) for demand-linked activity

            4. Grain

            One row per qualifying Resource Management server request (event) in customer_views.www_server_log. Each row is a single user action, such as a page load, search, booking update, or nomination. One user produces many rows. customer_views.employee and customer_views.positions are LEFT JOINed onto the event, so an event is kept even when no employee record or position matches it.

            5. Dashboards supported

            • Resource Management

            6. Metrics supported

            Metric Supported breakdowns
            Active Users (Weekly) User type
            Active Users (Monthly) User type
            User Login Frequency —

            7. Known exclusions and filters applied

            • Events with a null user_email, or from the logged-out placeholder user (loggedout@none.com), are excluded.
            • Only successful requests are kept: events with response_code ≥ 400 are excluded.
            • An event is included only if it matches one of the following Resource Management activity rules:
              • Namespace resourcing with one of the defined resourcing events (homepage, org units, demand hierarchy, staffing overview, projects, demands, demand insights, resource search, demand calibration, publish settings, demand applications)
              • Namespace position_sync, event demand_calibration_sync
              • Namespace employee_availability with one of the defined holiday, booking, availability, position, and profile events
              • Request paths /demand/pipeline_v2, /demand/calibration, /demands/calibration/log, or /resourcing/feedback/dashboard, regardless of namespace or event
              • Namespace career_hub with events demand_search, demand_view, get_bulk_reports_bookings, or get_bulk_reports_availabilities
              • Namespace career_hub, event profile_my_pages, limited to the request paths for "My demand applications" and "My saved demands"
              • Namespace career_hub/my_bookings with the defined My Bookings events
              • Namespace career_hub/manager_resourcing with the defined manager resourcing events (demand details, recommended demands, nominate/withdraw nomination)
            • Namespaces employee_availabilit and career_hub/manager_r are truncated forms of employee_availability and career_hub/manager_resourcing as recorded in the log. They are matched the same way as the full names.
            • user_type is assigned per activity, not per user, and is the canonical field for role-based breakdowns. A user who performs both manager and employee actions appears under more than one user type, so distinct-user counts across user types can sum to more than the total number of active users.
            • user_email is lowercased before display names are resolved. When no matching employee record is found, user_name falls back to the raw email.
            • demand_business_unit, demand_job_function, and demand_location_country are populated only for events that carry a position_id matching a position. Breakdowns by these fields therefore cover only demand-linked activity.
            • The dataset logic applies no date filter; it covers all-time history.

            8. Schema

            Column name Data type Notes
            event_ts DATETIME Timestamp of the activity (t_create from www_server_log)
            user_email VARCHAR Email of the user who performed the activity, lowercased. Basis for distinct-user counts
            user_name VARCHAR Derived: resolved to "First Last (email-prefix)" via a join to customer_views.employee (most recent record per email); falls back to user_email if no match
            namespace VARCHAR Product area of the request (e.g. resourcing, employee_availability, career_hub)
            event VARCHAR Specific action performed (e.g. create_demand, create_booking, demand_view)
            request_path VARCHAR URL path of the request
            referrer_path VARCHAR Path of the page from which the request was made
            position_id BIGINT Demand (position) the activity relates to; join key to customer_views.positions. NULL for activity not tied to a demand
            user_type VARCHAR Derived role of the user for this activity: Line/Capacity Manager (bulk booking/availability reports, demand applications, manager resourcing actions, or availability/booking views from the team-planning "my reports" page); Employee (all My Bookings activity, demand search/view, and My demand applications/saved demands); Program/Project/Resource Manager (all other activity)
            demand_location_country VARCHAR Location country of the related demand, from customer_views.positions. NULL when no demand is linked
            #unlabeled #undefined

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