Purpose

This article explains Interview Center overview and optional feature configuration in Talent Acquisition through the Admin Console.

Audience

This article is directed toward Customer Admins, Employees.

Getting Started

The interview center serves as a specialized website for conducting interviews. It acts as a hub for interviewers to efficiently handle all aspects of the interview process, including accepting or declining invitations, seeking help for future interviews, and providing feedback for previous interviews.

When a new interview is scheduled, the status is 'Pending Confirmation'. Once the interviewer accepts or declines, the status updates to 'Confirmed' or 'Declined'. If the interviewer requests assistance, the status will be 'Assistance Requested'. After the interview time has passed, the status changes to 'Past Interview'.

1. Go to Interview Feedback Center, click Interview Center.



2. Users can filter interviews by Positions and Events. Also by searching the Candidate's name or the positions in the search bar.



3. Each card in the Interview center represents one or more rounds and includes the Candidate information, Position details, Interview details with the interviewer's status, and Feedback status.
4. Additionally, action-oriented button enables Interviewers to Accept the interview invitations or Join interviews directly and Fill/Edit the feedback forms whenever needed.
5. If you click any interview card, it'll take you to the interview details page. You can see the detailed summary card at the top of the page, Conferencing link, Location, Room details, Live coding link, and Feedback form links.
6. By clicking the kebab menu, the user can Request Assistance or Decline the interview.
7. When you click Request Assistance, it'll pop up the modal to select the reason and request assistance based on the user's preference.
8. Once the assistance request is submitted, an email will be triggered to the recruiter.
9. You can also view the status of other interviewers participating in the interview.
10. Interviewers also have access to resource links and notes for the interviewer. The user configuring the scheduling template/interview plan can add resource links. This is available only with the interview plan.
11. My Notes allow interviewers to capture notes during the interview. These notes are automatically populated in the feedback form and can then be used to generate AI-assisted feedback suggestions via Copilot.

Note:

• Interview assistance notifications are sent to exception managers configured in scheduling config, along with the meeting scheduler.
• The functionality of AI-enabled autofill for feedback forms is part of copilot and not available by default.

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Optional Feature Configuration

1. Configure the interviewer decline reasons and interviewer assistance reasons through Admin Console > Talent Acquisition > Scheduling > Preferences > Interviewer decline reasons/Interviewer assistance reasons.
2. The Interview center can be configured as a navigation tab in the Nav bar.

          {
            "type": "NAVLINK",
            "id": "interview_centre",
            "primary_text": "Interview Center",
            "icon": "mdiAccountCheckOutline",
            "url": "/interview/center"
          },