Exploring Project Marketplace notifications
Purpose
This article explains the different types of email notifications associated with the Project Marketplace feature in Career Hub. After reading this article, you’ll understand the purpose and frequency of each notification, how to send project invitations and reminders, and where to find your notification settings.
If you're looking for configuration information, read Configuring Project Marketplace notifications.
Audience
This article is for all Career Hub users with the Project Marketplace feature enabled in their Eightfold environments. These individuals make up the “target audience” group as described in this article.
Keeping you engaged
Project Marketplace notifications increase user interest and engagement through daily and weekly email notifications. Each notification includes one-click options that allow you to sign up for projects, make changes to current projects, and explore new projects that interest you.
The following email notifications are available for the Project Marketplace in Career Hub:
- Project Marketplace Newsfeed
- Recommended Projects
- Favorite Project Updates
- Reportee Application Updates
- Project End Date Reminder
- Project Invitation Reminder
Terms
The following terms relate to Project Marketplace notifications:
- Target audience: The group that receives the Project Marketplace notification.
- Trigger: Why the target audience is receiving the notification
- Schedule: How often the target audience will see the notification in their inbox
- Response: How the target audience can respond to the notification
- Exit condition: Why the target audience may never see the notification or why they may stop receiving the notification
Project Marketplace Newsfeed
The Project Marketplace Newsfeed notification lets you know when a teammate joins or creates a project. The purpose of this notification is to encourage engagement and exploration of projects within work teams.
Target audience: All Career Hub users
Trigger: One of your teammates has either joined or created a project.
Schedule: Weekly
Response: Explore the Project Marketplace and learn about the projects available to you.
Exit condition: No teammate has joined or created a project in the past week.
Figure 1: Example of a Project Marketplace Newsfeed notification
Recommended Projects
The Recommended Projects notification lets you know when an open project matches your profile information. Notifications are only sent for projects that are open and within their due dates. If you feel that the recommended projects are not aligned with your interests, update your profile with relevant career goals, skills, experiences, and favorite jobs and people.
Target audience: All Career Hub users
Trigger: A new project recommendation is available for you.
Schedule: Weekly
Response: Sign up for projects or create new ones. Update your profile to receive better project matches.
Exit condition: You don’t have enough information in your profile to receive recommended project notifications.
Favorite Project Updates
The Favorite Project Updates notification helps you keep track of your favorite projects by supporting four updates per project. To learn how to mark an item as your favorite, read our FAQ documentation.
The updates provided in each email notification are prioritized in the following order:
- Start or end dates
- Time commitments
- Location
- Team members
- Status
- Comments
- Descriptions
Target audience: All Career Hub users
Trigger: A favorite project changed within the last 24 hours.
Schedule: Daily
Response: View project changes, comment, connect with teammates, or join a new project.
Exit condition: No favorite projects changed within the last 24 hours.
Reportee Application Updates
The purpose of the Reportee Application Updates notification is to encourage managers to support their direct reports in choosing projects that align with their availability and career aspirations. Managers will receive for each reportee one email notification that lists all of the projects the reportee applied to that day and their complete project application history.
Target audience: Managers with direct reports
Trigger: A direct report applied to join a project.
Schedule: Daily
Response: Connect with the reportee and offer support based on your understanding of the project and the reportee’s career goals. Support the reportee in deciding whether to pursue the project.
Exit condition: No reportees have submitted new project applications within the last 24 hours.
Project End Date Reminder
The Project End Date Reminder helps keep the Marketplace fresh and current by reminding project managers to close out projects that have ended or extend projects that need more time. Start dates and end dates (that is, project duration) are mandatory fields when creating a new project.
Target audience: Project managers
Trigger: A project will end in 2 weeks, 1 week, or 1 day.
Schedule: 3 emails: One email 2 weeks before the project end date, one email 1 week before the project end date, and one email 1 day before the project end date.
Response: If you need more time, extend the project. If the project is over, end it.
Exit condition: There are no upcoming project end dates.
Figure 2: Example of a Project End Date Reminder notification
Project Invitation Reminder
The Project Invitation Reminder can help project managers remember to automatically follow up on project invitations they’ve sent out. If an invitee fails to accept a project invitation after a designated time (which is set using the Send Time scheduler), follow-up emails can be sent to them every seven days.
Target audience: All Career Hub users
Trigger: The invitee fails to accept the project invitation after the designated time set by the Send Time scheduler.
Schedule: Every seven days with a maximum of five emails
Response: Accept the invitation and view the project details.
Exit condition: The invitee did not accept the invitation after five attempts or the project is active.
To learn more about managing and sending project invitation and reminder emails read our Creating and managing projects documentation.
Managing your notifications
You can manage your Project Marketplace notifications (with the exception of the Project Invitation Reminder) in two locations: on your Career Hub settings page and in the emails you receive for updates. For instructions on how to manage the frequency of your notifications, read our Modifying your Career Hub Settings documentation.
Email options
At the bottom of each email notification there are two management options: Manage notifications and Unsubscribe. The Manage notifications option takes you to your Career Hub settings page and the Unsubscribe option takes you to a Manage Email Preferences page where you can select which emails to unsubscribe from.
Figure 3: The email footer for Project Marketplace notifications
In the email footer, there’s a link to view Eightfold’s privacy policy. Eightfold processes your personal data as an employee on behalf of, and under contract with, your employer.
The Career Hub mobile app download option is also present in the email footer. The download option and its associated icons will only appear for employees with mobile configured in their Eightfold environment.