Purpose

This article provides instructions on how to independently access, develop, and update your Career Hub profile.

Audience

This article is intended for employees with Career Hub enabled in their Eightfold environments.

Overview

Your Career Hub profile portrays your Education, Work Experience, Skills, and other professional details. Eightfold AI uses the information you enter in your profile to match you with job opportunities, projects, and useful courses. To get the full benefit of AI matching, keep your profile current and complete.

You can also easily highlight your skills using Highlight skill available under Experience > Skills in your Career Hub profile.

Developing your profile

There are several ways to develop your profile. When first activating your Career Hub profile, you can use on-screen prompts to build your profile. If you miss any of these prompts, the Profile Completeness Widget appears at the top of your profile the next time you log in, to guide you to profile completion. You can also develop your profile independently by following the steps outlined in this article.

Accessing your profile

From any Career Hub page:

1. Select the down arrow next to your name in the upper-right corner.
2. Select My Profile in the drop-down menu.

Profile visibility

To change what sections of your profile are visible to other users:

1. Select in the upper-right corner of the page header.
2. Select Profile Visibility.
3. Toggle your profile sections on or off.
4. Select Save.

Editing your profile

On your profile page, you can toggle between view and edit modes:

1. Select in the upper-right corner of the page header.
2. Select View Profile or Edit Profile.

In edit mode, you will see the icon to the right of the sections that you can edit.

Updating your contact details

1. Switch your profile to edit mode.
2. In the stack of cards on the right of your profile, find the card labeled Contact & Links.
3. Select the icon.
4. Update your contact information.
5. To enter additional email addresses and links, select the icon.
6. Select Save. To discard unsaved changes, select Cancel.

Note: If the Contact & Links can't be edited, it is because the admin hasn't enabled the editing feature. For additional help, please reach out to the Eightfold support team.

Uploading your resume

In the Resume card on the right of your profile page, you can upload a new resume or download your current one. To download your current resume, simply select the file directly from the Resume card.

To upload a new resume:

1. Select the icon.
2. In the pop-up window, select Upload New.
3. In the Drop file here box, drop your resume file or select Select File to choose a file to upload.
4. Under Type of Attachment select Resume.
5. Select Save to save your changes.

You can also attach other documents to your profile by repeating steps 1-3, and then selecting Attachment from the Type of Attachment drop-down. Select Save to save your changes.

Career Hub imports your contact information, skills, work experience, and education from the resume you upload. You can also edit these sections manually. For more information on editing your profile, see Keeping your profile complete.

Can I upload multiple resumes to my Career Hub profile?

Getting an error - "Error saving profile data. {"email":["Not a valid list."]}" when adding additional links to Career hub profile

To resolve this, follow these steps:

1. Navigate to Admin Console > Talent Management > Profile & People search
2. In the Advanced section, go to employee > display_config > props > ownProfile > profileInfoContact
3. Replace propsFromState > "email": "profilePage.state.profileData.coreData.employeeEmail", with "employeeEmail": "profilePage.state.profileData.coreData.employeeEmail",
4. In config > fieldDisplays replace the email section with "employeeEmail": {"iconClass": "fal fa-envelope", "propKey": "employeeEmail"}
5. In editMode > fieldsOrder, remove the email from the list