Purpose

This article guides you through configuring the Time to Hire metric in the Configure metrics step of Analytics Product Setup. Time to Hire (TTH) measures how long it takes to hire for a position. You can configure the end date by selecting one or more stages that mark the point when the hire is considered complete.

Note: Time to Hire is a new feature.

Audience

New users, administrators (admins), solution architects, partners, and Eightfold employees.

Getting Started

1. Navigate to Admin Console > Home > Product Setup.
2. Under Analytics, click Set up.
3. Click Configure metrics.
4. Locate the Time to hire section.

Configuring the end date

The end date determines when the Time to Hire calculation ends. The timestamp of the selected stage is used as the end date.

1. Click the Select Stage for End Date dropdown.
2. Select one or more stages from the list. The available stages are those mapped to your stage groups (configured in Manage all stage groups).
3. Each selected stage appears as a tag below the dropdown. These options are based on what is mapped to EF_Offer and EF_Hired stage groups. To remove a selection, click the × on the tag.
4. Click Save.

   Note: If no stages appear in the dropdown, complete the Configure stages step first.

Applying changes via data backfill

After saving, you must re-sync your position data for the new calculation to take effect in dashboards and Data Hub.

1. Navigate to Admin Console > Integration > API Ingestion.
2. In the Manual Ingest tab, configure the following:
• Select System ID: Choose the system ID corresponding to your position data.
• Entity Type: Select Position.
• Entity ID List (File): Upload a file containing your ATS job IDs (one ID per row), or use the Entity IDs (comma separated) field for specific IDs.
3. Click Start Manual Ingest.
4. Repeat for each ATS system if you have multiple systems.

To export your ATS job IDs from Data Hub before ingesting:

-- Get all system IDs SELECT DISTINCT system_id FROM your_group_id_positions -- Get job IDs for a specific system SELECT ats_job_id FROM your_group_id_positions WHERE system_id = 'your_system_id'

Export the results and use the CSV as your Entity ID List file.

Note: All Analytics changes require heavy processing power. Changes can take up to 48 hours to reflect in the data.

Usage

Required/Optional: Required

FAQs

What is the difference between Time to Hire and Time to Fill?

Both metrics measure hiring speed, but they focus on different things.

Time to Fill measures how long it takes to fill a position, from a configurable start date (such as position creation) to when the first candidate reaches the hired stage or whatever end stage the customer has configured. See Time to Fill for details on configuring that metric.

Time to Hire is a candidate experience metric that measures how quickly a candidate moves from application to hire, based on the stage end date you configure.

Can I select multiple stages for the end date?
Yes. You can select multiple stages from the Select Stage for End Date dropdown. Each selected stage appears as a tag below the dropdown.

Which dashboards use Time to Hire configuration?

• TA Leaders (2.0)
• Recruitment Effectiveness (2.0)
• TA Feature Usage and Outcomes (2.0)