Purpose

This article explains the purpose of the Upskilling feature and how employees can use it to work with their development plans that enable them to reach their desired roles.

Audience

This article is intended for employees with the Career Hub feature enabled in their Eightfold environment.

Overview

The Upskilling with Employees program offers a flexible approach to skill development, empowering employees to create personalized development plans or work with those assigned by their managers or HRBP. These comprehensive development plans are curated with a wide range of learning opportunities tailored to each employee's specific skill requirements for their desired roles. Acting as guidance from managers or mentors, these plans enable employees to proactively prepare for various roles within the organization, fostering continuous growth and career advancement.

Working with a development plan

An employee can work on a development plan assigned to them by their manager or a talent admin, or they can even create their own plan.

To create or manage a development plan, follow these steps:

1. Navigate to the Development Plans tab in your Career Hub.
2. You can create a new plan by clicking Create Development Plan, or edit an existing one by selecting it from the list of plans.
3. Enter the below details on the Create development plan template page:
   1. Plan title (required)
   2. Target role
   3. Skills
   4. Duration

4. Click Courses from the Select a section to add tab to search for a relevant course and click Add to plan for adding it to the plan. You can always remove a selected course by clicking Remove from plan if it is no longer required.

5. Click Tasks from the Select a section to add tab to add a custom instructions for the team member that they need to complete as part of this plan. Enter the Title and Description for the task in the Create a task window. You can also select the Skills covered, or add supporting files to the task, if required. Click Save once you are done. You can always remove a task by clicking Remove from plan if it is no longer required.

6. Click Projects from the Select a section to add tab to search for a relevant course and click Add to plan for adding it to the plan. You can always remove a selected project by clicking Remove from plan if it is no longer required.

7. Click Done once the plan is ready.

Once a plan is created, you can track your progress from the Development Plans tab where all your plans are listed. You can also edit or delete a plan once it has been created.

An employee can create a plan or search for one from the Skills and Performance tab as well. Follow these steps to create a development plan from this tab:

1. Navigate to the Skills and Performance tab in your Career Hub.

2. Click the Create Development Plan card.

3. You can search for a development plan using the Plan name, or click Build from scratch.

4. After searching for a plan, select it and click Start plan to start working on it.

5. The Build from scratch button takes you to the Create development plan template page, from where you can continue creating the plan as per your requirement.

Managing a development plan

There are more editing options available for the plan before and after you create a plan, and these are described below:

• Share: use this option to share your progress of the plan with other team members.
• Edit: use this option to edit the plan by updating courses, tasks, projects, target role, and skills, amongst other details.
• Notes: use this option to add your comments or remarks about the plan.

Missing skills from course cards

Issue: Users may notice the absence of skills from the Course Cards within the Development Plan section.

Cause: This issue may originate from errors in configurations responsible for fetching and displaying skills related to the development courses.

Resolution: Ensure "course_skills" is added in the explore config:

{
    "product_configs": {
        "employee": {
            "entities": {
                "course": {
                    "data_config": {
                        "details": {
                            "data_fields": [
                                "course_skills"
                            ]
                        }
                    }
                }
            }
        }
    }
}

Configure HTML description in Course cards

Issue: Sometimes, HTML content in course descriptions may not display correctly in the Development Plans, while showing up fine in the Course Marketplace for the same course.

Resolution: To fix this, change raw_description to description in career_hub_base_config > upskilling > enabled_entities > course > detail_view_layout > details > "data_key"