Purpose

This article explains the process of connecting an Applicant Tracking System (ATS) to the AI Interviewer within Eightfold.

Overview

The ATS Integration feature enables seamless data flow between your ATS and Eightfold’s AI Interviewer. It allows:

• Candidate and position data ingestion
• Automated synchronization (backfill + incremental updates)
• Support for writeback (Example, interview feedback)

Configuration

Step 1: Navigation

Log in to the Standalone AI Interviewer and navigate to Settings > ATS Integration

Step 2: Select ATS system

• Click Add Integration System and select your ATS.
• Currently, the following ATS systems are supported for direct integration:
  • iCIMS
  • Oracle Recruiting Cloud
  • Taleo
  • Greenhouse
  • Lever
  • SmartRecruiters
    
  • Jobvite
  • UKG
  • ADP
  • Workday
  • SuccessFactors
  • Cornerstone

Step 3: Provide authentication credentials

• Provide API keys (for API access) OR OAuth Settings (Client ID, Secret, URL, etc) (for OAuth based integrations) to connect with the ATS.
• Ensure credentials have the required permissions for data access and sync.

Step 4: Test connectivity

• Click Save and Test Connectivity to validate the connection.
• Review the result:
  • Success: Connection established
  • Error: Fix credentials/configuration and retry
• Once successful, click Save and Continue to finalize the connection.

Step 5: Enable sync and writeback

• After saving the integration:
  • Use the Sync Enabled toggle to enable/disable sync.
  • Use the Enable AI Feedback Writeback toggle to enable/disable Feedback Writeback as PDF to ATS.
• Feedback Writeback is only supported for the following ATS Systems for now:
  • Oracle Recruiting Cloud
  • Greenhouse
  • UKG
  • Workday
  • SuccessFactors
  • iCIMS
• Click Save and Continue to complete the integration.
• Once completed, you can track the status of each of the ATS integrations and their settings from the ATS Integration tab.