Job Alerts

What time zone are the alerts scheduled in?

The time used to trigger the scheduled emails is based on the employee’s time zone. The user’s time zone is captured when they first log in.

If user time zone isn’t available, Eightfold uses UTC.

When we set the frequency as daily, is this every day or only every weekday?

Alerts are sent every day.

Is the email sent on the 7th/30th day or a specific day each week/month?

Emails are sent based on the last email’s sent date. Emails will continue to be sent as long as the linked condition remains true.

When will the first email be sent?

It depends on the notification type. If it’s enabled and no email was sent before, the first one will go out the same day.

Will future emails be sent at the same time (weekly/monthly)?

Not necessarily. Timing can vary since emails go to a shared queue.

Can we expect emails to be sent at the same time every week or month (for example, 2:00 PM every Thursday)?

Yes, as long as the user’s time zone and the schedule time or default schedule time don’t change.

Is there a threshold for sending emails?

Yes, there’s a limit of 30,000 notifications per email template to prevent being marked as spam by the customer’s firewall. This limit is configurable by the engineering team.

How do I opt out of job alerts until after calibration?

Add “calibration_is_confirmed” to career_hub_base_config> feeds > type: position_alerts > search_overrides

How do I enable job cart functionality?

• Enable feature
  
  • Gate: tm_job_cart_gate
    
• career_hub_base_config -> access_check -> job_cart -> default_access: true
  
• ijp_config -> apply_through_api should be set to 1