Eightfold Copilot is an AI-powered chatbot designed to revolutionize the candidate experience on career sites. It empowers candidates to effortlessly navigate job searches and gain insights into companies, streamlining the journey from exploration to application. By offering a user-friendly interface where candidates can engage in natural language conversations, Copilot eliminates the need to sift through complex web pages and empowers users to efficiently achieve their goals.

Note: Enabling Copilot for your Candidate Experience environment requires an additional license cost. For further details and assistance, contact your dedicated Account Executive or Customer Success Manager.

User personas targeted

Candidates

Needs Addressed

• Before Copilot, candidates struggled with navigating career sites efficiently, leading to frustration and hindering the candidate experience.
• Copilot simplifies this process by offering a user-friendly interface, enabling candidates to converse in plain text, find jobs, explore company information, and build resumes effortlessly.
• It aims to increase candidate engagement and satisfaction as candidates easily access Copilot to perform various tasks, ultimately driving improved interaction and conversion rates.
• Customers can expect measurable enhancements in candidate experience and application conversion rates, contributing to a stronger employer brand.

Feature details

Copilot appears on the bottom right of the Career Site as shown below:

A candidate can click Search for Jobs for assistance in looking for a role, or click Ask a question to get answers to specific queries.

Copilot currently includes the below capabilities:

• Answering questions about the company from a pre-configured knowledge base.
• Assisting candidates with job search using ‘free form text’. For example, candidates can write "Show me [job title] in [location]", and Copilot responds according to the information provided.
• Candidates can get personalized job recommendations by uploading their resumes. Copilot also shows how strongly they match to the suggested jobs.
• They can also refine any of their preferences and get relevant suggestions.
• Once a candidate uploads their resume, they can view a detailed analysis of how well their skills match a specific job. This insight highlights matching skills, helping candidates understand why they're suited for the position.
• Copilot helps candidates quickly build a resume by asking a few questions, particularly aiding those without one prepared. It's enhanced with AI, saving time in the application process. Candidates can also improve their resume using the ‘build/enhance resume’ feature.

To read more about the frequently asked questions about this Copilot, see Copilot FAQs.

Initial setup [Low effort]

This feature is default off and requires some effort. Customers are requested to contact their CSMs to enable this feature.