Overview

Traditional hiring processes often assume that candidates have access to a computer, updated resumes, and consistent email access. For high-volume and frontline roles, these requirements can become barriers to entry. The Eightfold Candidate Agent is an AI-powered conversational tool designed to meet these candidates where they are: on their mobile devices.

By replacing complex forms with natural language conversations on SMS and WhatsApp, the Candidate Agent reduces friction and accelerates your time-to-hire from days to minutes.

The candidate experience

The Candidate Agent manages the early stages of the recruitment funnel, allowing your team to focus on final selections rather than manual screening.

• Resume-free profile creation: The agent builds candidate profiles through simple chat interactions.
• Automated policy FAQ: By connecting to your Organizational Knowledge Base, the AI provides instant, context-aware answers to candidate questions regarding benefits, time off, and company policies.
• Pre-filled mobile applications: The agent provides a short URL to an application form. To save the candidate time, this form is pre-filled with the information already gathered during the conversation.

The candidate journey

1. Initiation: A candidate starts the process by texting a keyword (Example, 'JOBS') to your dedicated number or scanning a QR code.
2. Discovery: The AI agent identifies roles that match the candidate's location and job type preferences.
3. Profile Creation: The agent creates the candidate’s profile by asking configurable questions such as name, email, location etc.
4. Submission: candidates are directed to a pre-filled application form

Total control for admins and recruiters

The Candidate Agent is not just a tool for candidates; it provides recruiters and admins with the visibility and configuration capabilities needed to manage high-volume pipelines effectively.

Simplified configuration for admins

• Centralized setup: Manage the agent entirely through the Admin Console. You can define custom greeting messages, returning user greetings, and privacy consent policies.
• Knowledge management: Control what the agent knows by uploading documents to the Organizational Knowledge Base. The AI uses these files to answer candidate questions accurately without human intervention.

Qualified leads at scale for recruiters

• Automated pipeline entry: Candidates appear automatically as Leads in your TA pipeline the moment they express interest and share their details with the agent.
• Deep visibility: Access a dedicatedtab on the candidate profile to view every answer provided during the chat.
• Automated tagging: Profiles created from the agent are automatically tagged, allowing you to quickly filter and identify high-intent candidates

Faster hiring through automation

The Candidate Agent delivers high-intent leads directly to your recruitment pipeline, minimizing manual data entry for candidates and manual screening for your team.

To learn more about implementing the Candidate Agent for your high-volume roles, contact your AI Growth Partner.