Overview

Contractors or Ex-Employees is a separate, gated career portal for people who sit between your employees and the general public—contractors, alumni, and employees on garden leave. It looks and works like your logged-in career site, with one difference at the front door: an access code. Only people holding the current code can sign up or sign in. Because it's a distinct portal, it can show roles your public career site never displays, including internal ones.

Why it matters

• Contractors and alumni are a strong hiring source, but they don't fit either existing experience—Career Hub is for current employees, and the public career site is too restrictive to show them internal roles.
• Access is controlled by something you can change. When a contract ends, you stop sending that person the code; at the next rotation they're out, with no per-person offboarding task.
• The portal shows only the roles you choose, so opening internal roles to this audience doesn't mean opening them to everyone.

How it works

1. Your Eightfold team provisions the portal and sets its access code, then gives you the portal's sign-in URL.
2. You send the URL and the current code to the people who should have access, through whichever channel you already use to reach them.
3. A first-time user opens the sign-in URL, selects Sign Up, and registers with a personal email address, a password of their choosing, and the code in the Access Code field.
4. Returning users select Sign In and enter their email, their password, and the current code. Anyone entering the wrong code sees Please enter a valid access code and can't continue.
5. Once inside, they browse the roles the portal's job filter exposes, and apply—following the apply destination you configured.
6. When you want to remove access, you ask Eightfold to change the code and send the new one only to the people who should keep it. Anyone you don't mail is locked out at their next sign-in.

What's different

If you're comparing this against the other two career experiences: the public career site is open to anyone and shows public roles; Career Hub is for current employees and covers internal mobility, development, and learning; this portal sits between them—gated by a code rather than by employment, and scoped to a job list you define. One thing to keep separate: Exclude Contractors, in the Talent Management notification settings, decides whether contractors receive a particular notification. Similar name, different module, no effect on this portal.

FAQs

Q: Is the access code unique to me?

A: No. Everyone using the portal enters the same code, and it changes whenever your organization rotates it. Treat it like a door code for a shared office, not like a password.

Q: My code stopped working. What happened?

A: Most likely it was rotated and the new one hasn't reached you. Contact whoever sent you the original code. Your email and password haven't changed—only the code has.

Q: Why can I see roles here that aren't on the public careers page?

A: That's the point of the portal. Your organization chose to make a specific set of roles—often including internal ones—visible to this audience.

Q: Does my access end the moment my contract does?

A: Not instantly. Access ends at the next rotation, when a new code is issued and you aren't sent it. Organizations that need same-day removal usually pair the portal with other controls.