This article describes the hiring manager workflow in Talent Acquisition: calibration, initial feedback, scheduling, and post-interview feedback.

Overview

The Talent Acquisition product line enables hiring managers to work with their talent acquisition team during the hiring process to ensure that the open position is attracting the right talent at the right time.

By providing timely responses to your recruiter, you will save time and effort by identifying viable candidates early in the hiring process, decrease time to hire, and ensure a great candidate experience.

Eightfold helps automate and streamline the end-to-end hiring process. As a hiring manager there are four areas of this process where your participation is critical to the success of finding the right candidate in a timely manner. These four steps, in order of occurrence, include:

1. Calibration
2. Initial feedback
3. Scheduling
4. Post-interview feedback

Let’s take a closer look at each of these areas.

Calibration

Calibration is the foundation of the Eightfold Talent Acquisition function and is the beginning of the process after an open position has been imported from your organization's ATS. During this process, you define the criteria that are most important to you as the hiring manager.

Calibration allows the Eightfold AI to surface leads and match applicants to open positions. This is more than just matching keywords. The AI is looking for candidates with potential and finding leads that may have been missed if just doing a keyword search.

There are two ways to work with your recruiter to complete the Calibration in Eightfold:

1. Complete the calibration together, in real time. During the calibration process, you can view sample candidates to verify that the calibration is correct and can iterate in “real time”.
2. When notified, review and approve the calibration in a timely manner. After you have approved the Calibration, the position can be posted and leads can be screened.

Initial Feedback

After your Calibration has been completed, the recruiter and sourcer can start screening candidates from the leads generated from your Talent Network. The Talent Network contains everyone that your company has had contact with during the hiring process, including former employees.

During this step, the sourcer or recruiter will email you to ask for your initial feedback on a lead with a decision to move forward or not.

The email will include an overview of the candidate and a link to provide feedback. Here is an example of a typical email.

This link will allow you to enter feedback directly into the Eightfold platform. You will be asked to complete a form with the following information. This form is configurable and may look different for your company.

1. Overall rating (thumbs up or thumbs down)
2. What was great about the candidate (check boxes and text box for comments)
3. What was not great (check boxes and text box for comments)
4. Section to add addition comments

Scheduling Interviews

We know that scheduling interviews is a complex and time consuming process. We also know that timely interviews are key to hiring the best candidate and to creating a positive candidate experience.

One way Eightfold helps with scheduling is with Calendar sync. This function allows Eightfold to Access the availability of the interviewers using delegated access and place interview invites on their calendar. As a hiring manager, you do not have to connect your calendar directly to eightfold. (Please note that not all organizations have this feature enabled. Without Calendar sync, the process becomes more manual for the schedulers.)

When a recruiter or coordinator confirms the availability of a candidate, you will receive an email and the invite will appear on your calendar. Typically, the invite includes:

• Name of candidate
• Time and duration of the interview
• Links to the candidate’s profile in Eightfold and resume
• Notes from the recruiter (only visible to you)

Regardless of the features your organization has enabled, remember to:

• Accept or decline calendar invitations as soon as possible. If you have to decline, please provide an alternative time.
• Keep your calendar updated to ensure the most current available blocks of time are available. This information will be helpful if the scheduler has access.
• Let your scheduler know if you will be out of town or otherwise unavailable so they can schedule around your availability.

Post-interview feedback

After you have interviewed a candidate, the recruiter will send you a notification to provide feedback. This email, like the quick feedback email, contains a link to enter your feedback directly to Eightfold.

After you click Provide feedback, the interview feedback form will be displayed. You will enter the following information. This form is configurable and may look different for your company.

You are asked to complete this form as soon as possible. If you do not complete the form within two days another email will be sent to you.

In this example, the hiring manager is asked to perform the following actions:

1. Recommend if the candidate should move to the next interview stage (thumbs up or thumbs down)
2. Rate each skill and add a comment (optional)
3. Add a new skill that is not listed on the form
4. Text boxes to add more context and specific examples from the interview