Overview

Comments and mentions in Resource Management (RM) allow you to create, view, and edit comments directly on Demands. This helps keep a clear log of changes made to these entities, supporting better information sharing and communication during the staffing process.

To enable this feature, navigate to Admin Console > Resource Management > Entity Comments > Configuration tab, and turn on the Enabled toggle switch.

Add comments

To add a new comment, you'll find dedicated entry points.

1. Accessing the comment section:
   • Use the Demand Summary side panel (accessible from Overview, Staffing Overview screens).
2. Writing your comment: The system uses a rich text editor. This allows you to:
   • Add links.
   • Format text with different fonts, underlining, bold, and italics.
   • Organize comments with bullets for readability.
   • The system captures your name/email, the creation timestamp, and the last edited timestamp.
3. Mentioning colleagues: To notify someone, you can mention any other user in Resource Management. Simply type the @ symbol followed by their name, and suggestions will appear as you type.

View comments

Each comment displays the user's name/email who added it, along with the date and timestamp of its creation. It also shows the last edited timestamp.

Edit or delete comments

• Edit your comments: As the creator of a comment, you can edit your comments on Demands.
• Delete your comments: The comment creator can delete their comments. Additionally, Administrators can delete comments.

Note: Comments with replies can't be deleted.

Notifications

The system provides notifications to keep you informed of updates.

• Workflow automation triggers an email notification whenever a comment is added on an entity.
• Notifications are sent to the following key stakeholders:
  • The entity owner (program manager/project manager)
  • The resource manager and followers
  • The comment creator
  • Users mentioned in the current comment