Purpose

This document describes how users can find and contact gig candidates using Talent Flex.

Audience

This document is directed toward new users of the Flex product, including recruiters and hiring managers, as well as Eightfold employees.

Leads: Finding a candidate

Once you’ve calibrated a gig, as described in Creating and calibrating a gig, you’re better prepared to find a matching candidate for the role. From the gig’s Leads tab you can utilize the available filters, such as Hourly Rate, Candidate Availability, Weekly Hours, and other fields, to find candidates that match what you’re looking for.

Note that when a candidate is initially pulled in to your ATS, they may have originally applied for full-time positions, not gigs, so gig-specific information, like Hourly Rate, may not yet be available for the candidate. Once that information is available for a candidate, either by the candidate submitting a gig application (which requires that information) or by creating a gig profile (which also requires that information), that information will appear for the candidate.

Also note that if you’re a recruiter using TA and you’re also using Flex, you will not see the same candidates in both systems without switching, as TA and Flex are different instances.

Contacting a candidate

To contact a candidate for a gig, take the following steps from the Leads tab:

1. Select the candidate you’d like to contact.
2. Select the Contact dropdown menu.
3. Select how you’d like to contact the candidate (such as email, SMS, or WhatsApp).
4. Adjust the communication template as needed, and then select Send.

Once you’ve reached out to a candidate for a gig, they can review the gig and apply if desired. The gig description/application page includes the Gig Description information that you added during calibration; a general Get Matched section where candidates can upload their resume and be matched with gigs; and a Matching Insights section to inform candidates about what skills, experience, and titles may be consistent with this gig. Candidates can also scroll to a Recommended Videos section, Recommended Articles section, and other sections with additional relevant information.